Home Services Commercial Fridge Repair Cold Room Repair Air Conditioning Service Support Plans Maintenance Contracts Price Rates About Blog Contact 020 3002 6826
Planned maintenance

Refrigeration Maintenance Contracts
London

Refrigeration maintenance contracts in London for restaurants, hotels and multi-site operators. Bear’s planned maintenance / PPM stage covers scheduled visits, condenser cleans, F-Gas checks where required and agreed reactive support terms for commercial fridges, cold rooms and AC.

Site and asset review  ·  Quoted proposal  ·  All 32 London boroughs

What's included
Scheduled PPM visits
Planned preventative maintenance on a schedule agreed after site and asset review.
Agreed priority support
Priority support options and response expectations agreed in writing when your plan is quoted.
Maintenance sheet and report
After every maintenance visit — maintenance sheet and report provided.
Clear reactive terms
Reactive labour, parts and priority terms confirmed in writing as part of the maintenance proposal.
The case for a contract

Move from reactive callouts to planned maintenance

Reactive breakdowns are sometimes unavoidable, but the aim of a maintenance contract is to reduce avoidable failures, protect stock and give your business better control over cooling costs. Our planned refrigeration maintenance agreements give your business scheduled PPM visits, condenser cleans, F-Gas records where required, maintenance sheet and report after every visit, and agreed reactive support terms where included.

Not sure whether you need a one-off health check, a maintenance contract or priority support? View our Commercial Refrigeration & AC Support Plans. For new or unknown sites, the recommended first step is often a Bear Cooling Health Check from £195 + VAT for small commercial sites, with larger or multi-site locations quoted after discussion.

Our engineers offer planned maintenance contracts for restaurant groups, hotel operators and franchise networks — covering refrigeration and AC across London sites under one agreement. We have experience maintaining equipment across multi-site franchise operations in London.

Contracts are built around the equipment that most often causes business-critical downtime: commercial fridges, prep refrigeration, display units, walk-in cold rooms, freezer rooms and commercial AC systems.

Emergency callout
£250+
Reactive and unplanned. Useful when something fails, but not a substitute for scheduled maintenance records.
On a contract
Planned
Quoted monthly or annual cost. PPM visits included. Reactive support expectations agreed in writing. Maintenance sheet and report every visit.
No records
Nothing in writing
No service history. No F-Gas records. No evidence of maintenance.
Full records
Every visit documented
Maintenance sheet and report after every PPM visit. F-Gas leak checks recorded.
All contracts priced after a site and asset review
Maintenance examples

Example plans. Tailored after site review.

Essential
Essential planned maintenance
Smaller sites or lower-risk assets that need planned care and records.
  • Visit frequency recommended after asset review
  • Condenser clean each visit
  • Temperature and performance observations where appropriate
  • Maintenance sheet and report after each visit
  • Prioritised reactive support where included
  • Agreed contract labour terms
Get a proposal
Priced after site and asset review
High dependency
High-dependency / multi-site support
Critical cooling sites, hospitality operators and portfolios needing coordinated support.
  • Planned schedule across critical assets or sites
  • Asset list and equipment scope agreed in writing
  • Priority support options agreed when quoted
  • Parts and labour terms agreed in writing
  • Full maintenance documentation
  • Multi-site agreements available
Get a proposal
Priced after site and asset review
All contracts priced after a site and asset review. Call 020 3002 6826 for a quoted proposal. Monthly or annual payment. All terms in writing before work begins.
How it works

From first call to PPM cover in four steps

1
Call or enquire
Speak directly to our engineers. No call centres, no sales teams — just a straight conversation about what you need.
2
Health check or site review
For new or unknown sites, we usually start with a Bear Cooling Health Check from £195 + VAT for small commercial sites, or a quoted site review for larger/complex premises.
3
Contract agreed
All terms in writing. Monthly or annual payment. Scope, visit frequency and reactive support terms are confirmed before work begins.
4
PPM visits begin
Scheduled visits booked in advance. Priority support, if included, follows the response expectations agreed in writing. Maintenance sheet and report after every visit.
Multi-site operators

One maintenance route.
Across your sites.
Clear reporting.

If you manage multiple commercial premises in London, you already know the cost of reactive maintenance. One cold room failure on a busy weekend can create stock, trading and customer-service pressure.

Our engineers offer planned maintenance contracts for restaurant groups, hotel operators and franchise networks — covering refrigeration and AC across all your London sites under one agreement. We have experience maintaining equipment across multi-site franchise operations in London.

Scheduled visits, agreed priority support options, and a maintenance sheet with report after every visit — so your records are always in order.

Talk to our engineers
Restaurant groups
One agreement covering agreed sites. One point of contact. Consistent reporting across your portfolio.
Hotel operators
Refrigeration and AC maintained under one contract. Planned visits scheduled around your occupancy.
Franchise networks
Consistent maintenance standards across all franchise sites. Central billing available.
Common questions

What operators ask about contracts

All contracts are priced after a site and asset review based on your exact equipment. Reactive call-out and first-hour charges are shown on our Price Rates page. Call 020 3002 6826 for a quoted proposal.

Scheduled PPM visits, condenser cleans, temperature checks, F-Gas leak checks where required, agreed reactive support terms where included, and a maintenance sheet with report after every visit.

Yes. Our engineers hold F-Gas certification for refrigeration and AC. One agreement covers all your commercial cooling equipment.

In many cases, planned maintenance can reduce the risk of avoidable emergency callouts and give operators better control over cooling costs. Savings depend on the equipment, site condition and agreed level of cover.

Yes. Multi-site agreements for restaurant groups and commercial portfolios across London. Contact us for a tailored proposal.

Priority support options are available for suitable contract customers, with response expectations agreed in writing when the plan is quoted. Contract customers can speak directly with our engineers — no call centres.

Site and asset review

Ready to move from reactive
to planned support?

Call us for a health check, site review or quoted maintenance proposal. Direct line to our engineers — no call centres.

WhatsApp our engineers
BREAKDOWN? Call 020 3002 6826 — Direct to our engineers · 24 hours · 7 days