Clear first-hour attendance prices for commercial refrigeration, cold room and cooling faults, with quoted options for health checks, maintenance contracts and larger works.
First-hour attendance includes travel/attendance and up to one hour on site. Additional time is charged at the relevant hourly rate.
First hour total: £150 + VAT
Best for: non-urgent weekday faults, diagnosis visits and planned first attendance.
First hour total: £220 + VAT
Best for: trading-hours disruption, overnight faults and cooling problems that cannot wait.
First hour total: £220 + VAT
Best for: weekend trading sites, hospitality venues and Saturday breakdown attendance.
First hour total: £290 + VAT
Best for: higher-priority weekend faults where stock, service or trading is at risk.
First hour total: £330 + VAT
Best for: seasonal premium attendance during the highest-demand holiday period.
A practical first visit to understand the fault, stabilise what can reasonably be stabilised and advise on next steps.
The first-hour price includes travel/attendance to the site within the agreed service arrangement.
Initial checks, diagnosis and practical advice are included for the first hour on site.
Bear will assess the issue and explain whether the job can be completed, needs parts or needs a quoted return visit.
Where further work is needed, Bear can provide guidance or a quote after reviewing parts, access and scope.
For small commercial sites that want a practical review before a breakdown becomes expensive. Suitable for shops, cafes, small restaurants, bars, offices and light commercial spaces with refrigeration, cold room or air conditioning assets.
Planned support is priced after reviewing the site and assets, so the visit frequency, equipment type, access and operating requirements are allowed for properly.
For businesses that want planned checks, asset care and fewer avoidable surprises.
For restaurants, bars, venues and food-led sites where cooling downtime can quickly affect trading.
For operators with several sites who need consistent pricing, reporting and support arrangements.
For replacement equipment, new cooling installations, cold room works and larger repairs.
A fridge, cold room or AC system fails and the site needs first attendance, diagnosis and practical next steps.
A site keeps losing performance and needs a clearer view of asset condition, likely causes and repair options.
A venue needs planned support and priority support options because refrigeration and cooling affect service.
A business with several locations wants consistent cooling support, asset awareness and quoted maintenance.
Simple terms that keep pricing transparent while allowing for the realities of commercial refrigeration and cooling work.